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Client Services Representative (2) – Plantation, FL
This position will be responsible for end to end client support. The client base that is serviced consists of sophisticated traders that require a unique level of support. The position will be responsible for client education, client trading support, platform troubleshooting, and product support. The candidate will be expected to work as a liaison to Operations, Sales and other departments to ensure resolution to all customer requests and issues in a timely fashion.
Responsibilities:
- Resolving client inquiries via email and phone
- Work in a team oriented environment
- Client education
- Account maintenance (historical transactions inquiries, review of commissions, update of account parameters, review of incoming and outgoing financial transactions, etc.)
- Software support
- Ability to work in a fast paced and interactive environment
- Maintain a positive representation of TradeStation through professionalism, courtesy, and by striving to exceed Clients' expectations.
Requirements:
- The candidate will be required to pass Series 3 & 34 exams within three months of hire date if license is not already held.
- The candidate will be expected to learn the trading platform in order to handle technical questions with regard to trading as well as software.
- Candidate will be expected to be familiar with customer account procedures to assist with client inquiries.
- 2-3 years of financial services experience.
- Candidate should be willing to work in a customer focused environment that is fast paced and challenging.
- Series 7 & 63. Series 3, 34 & 24 preferred.
Technical Support Representative (1) – Plantation, FL
This position is responsible for education and support of the TradeStation client base with respect to online Trading software. This position requires extensive troubleshooting and will partner effectively with other departments to insure proper service. The candidate will need to be detail oriented and will be required to learn different aspects and terminology in different markets.
Responsibilities:
- Assist clients and fellow support representatives with escalated technical issues via telephone and email.
- Update client account information as needed.
- Train clients on our proprietary trading software.
- Act as a liaison with other departments in resolving escalated issues.
- Display strong leadership skills.
- Ability to take ownership of reporting and resolution of escalated issues.
- Gather and document information needed for Quality Assurance team on client cases, de-bugging and software rollouts.
Requirements:
- Be a leader in all areas of the department.
- Constantly strive to educate and train other employees and clients.
- Improve the overall level of support provided by Client Services.
- Possess superior oral and written communication skills.
- Must be dependable, punctual and able to work in a structured work environment.
- Must have a confident and positive attitude that supports the goals of Service Excellence as well as be able to work in a team environment.
- Must be proficient in the areas of Technical Support and Client Services.
- Strongly encouraged to obtain industry licenses.
- College degree preferred
- Technical or Industry Certifications preferred
- MCP or A+ preferred
- Bilingual a plus
Research & Production Assistant (1) – Plantation, FL
The Research and Production Assistant will be a part of the Client Training and Education Department/TradeStation Labs group. The Assistant will provide various types of support in the production, maintenance and distribution of financial market statistics, reports and presentation materials, and also in the production of live and web-based events.
Responsibilities:
- Conducting internet-based and other research regarding financial markets and statistics and organizing data into usable files.
- Editing, proofing and formatting Word, Excel and PowerPoint documents created by others; includes updating and maintaining templates of same for departmental use.
- Maintaining library/archives of digital content.
- Coordinating with other TradeStation departments and outside industry partners in accomplishing the above.
Requirements:
- High level of writing skills, including the ability to write and edit for usage, punctuation and document formatting.
- Above average knowledge of Word, Excel and PowerPoint.
- Ability to conduct effective internet searches.
- Willingness and ability to learn other Windows-based applications.
- Ability to organize and manage multiple activities and projects.
- Ability to work well with staff and management.
- Ability to communicate in Chinese and/or Japanese is a plus.
- The position requires 1-3 years of related work experience, preferably in the financial field and/or related degree.
Compliance Analyst (1) – Plantation, FL
The Compliance Analyst’s primary responsibility is to support compliance management in the day-to-day compliance efforts related to regulatory, legal policies, procedures and practices.
Responsibilities:
- Keep current on topical legal and regulatory developments.
- Review and analyze internal and external reports for exceptions and coordinate with responsible parties to ensure compliance with applicable laws and regulations.
- Process and update firm registered representative and associated person registrations with applicable self-regulatory organizations.
- Conduct compliance reviews as scheduled or directed by the Chief Compliance Officer.
- Investigate and respond to customer complaints, produce and file customer complaint reports.
- Provide current regulatory information to management and applicable business units.
- Respond to regulatory requests for information.
- Maintain certain records to meet compliance requirements.
Requirements:
- Highly proficient in all Microsoft Office applications and Microsoft SharePoint.
- Basic knowledge of FINRA, NYSE, CFTC, NFA and SEC rules and regulations.
- Possess solid writing and analytical skills with the ability to complete projects in a fast paced work environment.
- Bachelor’s Degree from a four-year college/university or equivalent work experience.
- Series 3, 7, 24, 34 and 63 required or must be obtained within first 6 months.
Agile Product Owner/technical Product Manager (Analysis Engine Team) (1)
Server-side Analysis Tester (2) – Plantation, FL
The Agile Product Owner/Technical Product Manager is responsible for partnering with the Product Management team to help understand, prioritize and define the customer needs, while working as a member of an Agile development team. Applicants must be familiar with trading /securities industry concepts, practices, and procedures, and must have expert knowledge of web concepts, practices, and procedures. Candidates are expected to rely on experience and judgment to plan and accomplish a variety of complicated tasks and goals. A wide degree of technical proficiency, creativity, and latitude is expected.
Responsibilities:
- Collaborate with the Product Management team to understand the customer and market needs
- Translate the customer and market needs into product requirements
- Work within an Agile development team to document features and understand and optimize functionality
- Manage the product life cycle from conception through release and beyond
- Evaluate and prioritize features
- Evaluate and invent new product ideas.
- Enjoy spending time in the market to understand the opportunities or issues, and find innovative solutions.
Requirements:
- Bachelor’s degree (Master’s/MBA a plus)
- 7+ years’ experience as a development manager/technology architect/product manager/business analyst in the securities industry
- Experience with trading platforms
- Experience with trading systems/strategies and/or trading analysis techniques
- Strong analytical, technical, verbal and written communication skills
- Highly organized with the ability to prioritize and track multiple tasks to successful completion
- A team player who can work flexible hours
- Series 3, 7 and 63 licenses (or such licenses must be obtained within 12 months)
Agile Product Owner/Technical Product Manager (Web Trading Application) (1) - Plantation, FL
The Agile Product Owner/Technical Product Manager is responsible for partnering with the Product Management team to help understand, prioritize and define the customer needs, while working as a member of an Agile development team. Applicants must be familiar with trading /securities industry concepts, practices, and procedures, and must have expert knowledge of web concepts, practices, and procedures. Candidates are expected to rely on experience and judgment to plan and accomplish a variety of complicated tasks and goals. A wide degree of technical proficiency, creativity, and latitude is expected.
Responsibilities:
- Collaborate with the Product Management team to understand the customer and market needs
- Translate the customer and market needs into product requirements
- Work within an Agile development team to document features and understand and optimize functionality
- Manage the product life cycle from conception through release and beyond
- Evaluate and prioritize features
- Evaluate and invent new product ideas.
- Enjoy spending time in the market to understand the opportunities or issues, and find innovative solutions.
Requirements:
- Bachelor’s degree (Master’s/MBA a plus)
- 7+ years’ experience as a development manager/technology architect/product manager/business analyst in the securities industry
- Experience with trading platforms
- Experience with current web technologies, including HTML 5
- Strong analytical, technical, verbal and written communication skills
- Highly organized with the ability to prioritize and track multiple tasks to successful completion
- A team player who can work flexible hours
- Series 3, 7 and 63 licenses (or such licenses must be obtained within 12 months)
Agile Product Owner/Technical Product Manager (Order Execution Back Office) (1) – Plantation, FL
The Agile Product Owner/Technical Product Manager is responsible for partnering with the Product Management team to help understand, prioritize and define the customer needs, while working as a member of an Agile development team. Applicants must be familiar with trading /securities industry concepts, practices, and procedures, and must have expert knowledge of web concepts, practices, and procedures. Candidates are expected to rely on experience and judgment to plan and accomplish a variety of complicated tasks and goals. A wide degree of technical proficiency, creativity, and latitude is expected.
Responsibilities:
- Collaborate with the Product Management team to understand the customer and market needs
- Translate the customer and market needs into product requirements
- Work within an Agile development team to document features and understand and optimize functionality
- Manage the product life cycle from conception through release and beyond
- Evaluate and prioritize features
- Evaluate and invent new product ideas.
- Enjoy spending time in the market to understand the opportunities or issues, and find innovative solutions.
Requirements:
- Bachelor’s degree (Master’s/MBA a plus)
- 7+ years’ experience as a development manager/technology architect/product manager/business analyst in the securities industry
- Experience with middle/back office trading systems
- Experience with trading platforms is a plus
- Experience with Scrum and Agile development is a plus
- Strong analytical, technical, verbal and written communication skills
- Highly organized with the ability to prioritize and track multiple tasks to successful completion
- A team player who can work flexible hours
- Series 3, 7 and 63 licenses (or such licenses must be obtained within 12 months)
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Agile Test Engineer (1) – Richardson, TX
The candidate must be a detail oriented engineer to work as a tester on Agile teams building high throughput low latency service side software for TradeStation’s trading products.
Responsibilities:
- Candidate should have experience writing unit, acceptance and/or automated tests.
Requirements:
- Experience in one or more of C++, SQL and C#, as TradeStation’s servers run on MS Window Server.
- Experience with writing and using automated testing within TFS 2010 is desired.
- Professionals with 2+ years of software testing experience.
- Previous experience with Agile, Extreme Programming (XP) or Scrum is beneficial.
Back Office Developers (2) – Richardson, TX
The Database Developer is responsible for data transmission and distribution development, query optimization, performance tuning, report designing and publication. The applicant must have strong knowledge and experience in database development, administration, integration and reporting services configuration and implantation. The candidate is expected to make technical recommendations for business solutions. A strong technical background with a wide degree of technical proficiency, creativity and latitude is expected. Experience with Scrum and Agile development is a plus.
Responsibilities:
- Develop inbound and outbound data services within SQL server stored procedure, SSIS, SSRS, SSAS and.Net Visual Studio C# and Visual Basic.
- Perform query optimization, performance tuning, report designing and publication.
- Assist and support DBA to troubleshoot various database and system issues from night batch processing to live trading activities.
- Ensure a secure and sound backend system to support the order execution.
Requirements:
- Strong communication skills with the ability to work effectively in a team environment.
- Strong database development and administration, query optimization, performance tuning and monitoring skills in SQL Server 2005-2008, Integration Service and Report Service as required.
- Microsoft .Net Visual Studio and analysis service experience is preferred.
- Bachelor’s Degree in Computer Science or related technical degree.
Back Office Tester/Agile DBA Tester (1) – Richardson, TX
The Agile Tester is responsible for defining the test cases and scripts to thoroughly test the developer’s releases. The applicant must have good knowledge and experience in data transmission and distribution implantation. The candidate is expected to make good judgment and recommendation about implantation from her or his test result. A strong technical background with a wide degree of technical proficiency, creativity and latitude is expected. Experience with Scrum and Agile development is a plus.
Responsibilities:
- Create a comprehensive regression test suites for different testing projects written in SQL Server development tools, SSIS, SSRS, SSAS and .Net Visual Studio C# and Visual Basic.
- Test execution as needed and day to day interaction with Product Owner and colleges in the Plantation, FL office.
- Submit and verify change requests.
Requirements:
- Strong communication skills with the ability to work effectively in a team environment.
- Strong database development, query optimization, performance tuning, integration and reporting services and configuration are required.
- Knowledge of Software Development Life Cycle is expected and experience in database administration and .Net Visual Studio are also required.
- Business intelligence and analysis service experience is preferred.
- Bachelor’s Degree in Computer Science or related technical degree.
Web Application Developer (2) – Richardson, TX
The responsibility of the incumbent is to develop a robust HTML5 web application including complex UI features and advanced graphical interfaces.
Responsibilities:
- Development of a very robust HTML5 web application.
- Experience with Agile, XP, TDD, Test-Driven Development or NUNIT is a plus.
- Candidates must have a deep understanding of UI application patterns (MVC and/or MVVM), using JavaScript or jQuery and REST services.
- 5+ years of web development is required for this programming opportunity.
- Experience with IIS, C# and ASP.NET a plus.
- This position is all HTML5, JavaScript, jQuery, Require.js, Knockout.js, jQuery.tmpl, CSS.
Requirements:
- 5+ year’s development experience with web applications.
- JavaScript libraries (jQuery, Require.js, Knockout.js, Backbone.js, Underscore
- Bachelor’s Degree in Computer Science highly preferred.
- MVC, model-view controller design/architecture preferred.
- MVVM, model-view-viewmodel design/architecture preferred.
- JavaScript libraries: jQuery, Knockout, Backbone, Underscore
- E-Commerce or accounting-related website design or development preferred.
- Visual Studio Team System, VSTS, Team Foundation Server, TFS preferred.
- Agile development methodologies, Scrum, NUNIT, TDD, Test-Driven Development preferred.
Web App Designer (1) – Richardson, TX
The Web Application Developer is a user interface designer that specializes in browser based internet applications. The candidate will have strong design skills and expert knowledge of human-computer interface principals.
Responsibilities:
- Work with project management and product owners to create mockups and prototypes that can be implemented by the development team.
- Create working interfaces in HTML, CSS, and JavaScript.
- Create icons, images, and color schemes for use in browser based applications.
- Communicate effectively with developers, managers, and users.
Requirements:
- Graphic design software (InDesign, Expression Blend, Fireworks, or similar).
- Interface mocking software (Sketchflow, Mockingbird, or similar).
- Web authoring tools (Visual Studio preferred, Dreamweaver, etc.).
- Expert level HTML and CSS with deep understanding of HTML5 and CSS3.
- Candidate must provide online portfolio.
- 5 or more years of professional design experience.
- 3 or more years internet application design.
- Bachelor’s degree in related field preferred.
Web App Tester (1) – Richardson, TX
The Web Application Tester is a developer who is focused on quality. The candidate will have the ability to write testable code and understand requirements and turn them into automated tests.
Responsibilities:
- Create a unit testing solution and unit tests against web application code.
- Create a BBD testing solution and BDD tests against a web application.
- Provide guidance to the members of the team on TDD and Designing for Testability.
Requirements:
- Web application debug tools (firebug, dragonfly, fiddler or the like)
- Automated testing tools (watin, water, specflow, cucumber, selenium).
- Web application programming experience (junior level).
- Agile Development Lifecycle (Scrum preferred).
- Continuous build integration tools (teamcity, TFS, etc.).
- Source control management system (TFS, svn, git, mercurial, etc.).
- Experience with Visual Studio and TFS.
- Bachelor’s degree or equivalent work experience.
- At least 5 years of application testing.
- Minimum 1 year in web application testing.
- Experience with Agile Development preferred.
Platform Tester/Analysis Engine (2) – Plantation, FL
The responsibility of the incumbent is to test complex Windows based trading platform applications for accuracy, performance and stability, test plan creation, automation and execution. Documentation and tracking of program defects.
Responsibilities:
- Testing of complex Windows based trading platform applications.
- Test plan creation, automation and execution.
- Document and track program defects.
Requirements:
- Broad knowledge of C#, C++, scripting languages and Windows programming.
- Experience with testing frameworks like Fit and nUnit.
- Must have a passion for analysis and testing.
- Strong technical skills and raw intellectual ability.
- Deep understanding of programming languages concepts (polymorphism, boxing, exception handling,…).
- Ability to turn requirements into tests.
- Strong organization and prioritization skills.
- Demonstrated oral and written communication skills and the ability to adapt and learn.
- Ability to work in a fast paced environment.
- BS in Computer Science or related technical discipline is required.
- 3+ years of professional experience as a Developer or Tester.
Preferable but not required:
- Experience with TFS testing tools is a plus.
- Trading knowledge is a plus.
- Agile Development (Scrum)
- Test Driven Development.
Platform Tester/Options (1) – Plantation, FL
The responsibility of the incumbent is to test complex Windows based trading platform applications for accuracy, performance and stability, test plan creation, automation and execution. Documentation and tracking of program defects.
Responsibilities:
- Testing of complex Windows based trading platform applications.
- Test plan creation, automation and execution.
- Document and track program defects.
Requirements:
- Broad knowledge of C#, C++, scripting languages and Windows programming.
- Experience with testing frameworks like Fit and nUnit.
- Must have a passion for analysis and testing.
- Strong technical skills and raw intellectual ability.
- Deep understanding of programming languages concepts (polymorphism, boxing, exception handling,…).
- Ability to turn requirements into tests.
- Strong organization and prioritization skills.
- Demonstrated oral and written communication skills and the ability to adapt and learn.
- Ability to work in a fast paced environment.
- BS in Computer Science or related technical discipline is required.
- 3+ years of professional experience as a Developer or Tester.
Preferable but not required:
- Experience with TFS testing tools is a plus.
- Options trading experience.
- Agile Development (Scrum)
- Test Driven Development.
Platform Tester/EasyLanguage (1) – Plantation, FL
The responsibility of the incumbent is to test complex Windows based trading platform applications for accuracy, performance and stability, test plan creation, automation and execution. Documentation and tracking of program defects.
Responsibilities:
- Testing of complex Windows based trading platform applications.
- Test plan creation, automation and execution.
- Document and track program defects.
Requirements:
- Broad knowledge of C#, C++, scripting languages and Windows programming.
- Experience with testing frameworks like Fit and nUnit.
- Must have a passion for analysis and testing.
- Strong technical skills and raw intellectual ability.
- Deep understanding of programming languages concepts (polymorphism, boxing, exception handling,…).
- Ability to turn requirements into tests.
- Strong organization and prioritization skills.
- Demonstrated oral and written communication skills and the ability to adapt and learn.
- Ability to work in a fast paced environment.
- BS in Computer Science or related technical discipline is required.
- 3+ years of professional experience as a Developer or Tester.
Preferable but not required:
- Experience with TFS testing tools is a plus.
- Trading knowledge is a plus.
- Agile Development (Scrum)
- Test Driven Development.
- Knowledge of Intel assembly code, .NET IL is a plus.
Tester/Strategy Network/Web (2) – Plantation, FL
The responsibility of the incumbent is to test complex Web applications for accuracy, performance and stability. Test plan creation, automation and execution. Documentation and tracking of program defects.
Responsibilities:
- Testing of complex Windows based trading platform applications.
- Test plan creation, automation and execution.
- Document and track program defects.
Requirements;
- Broad knowledge of C# and Web technologies (ASP.NET, javascript, jquery, HTML,…) SQL, IIS.
- Experience with testing frameworks like Fit and nUnit.
- Must have a passion for analysis and testing.
- Strong technical skills and raw intellectual ability.
- Ability to turn requirements into tests.
- Strong organization and prioritization skills.
- Demonstrated oral and written communication skills and the ability to adapt and learn.
- Ability to work in a fast paced environment.
- BS in Computer Science or related technical discipline is required.
- 3+ years of professional experience as a Developer or Tester.
Preferable but not required:
- Agile Development.
- Test Driven Development (TDD).
- Continuous build integration tools.
- TFS testing tools.
SharePoint Administrator (1)– Plantation, FL
The SharePoint Administrator manages all aspects of our SharePoint environment, including design, architecture, availability, reliability, performance, monitoring and security of the portal. This position plays an integral part in the development of strategies for optimal use of SharePoint and other collaborative tools within the organization. Administrator must be able to work with very little supervision in a highly charged and fast paced environment.
Responsibilities:
- Participate in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems).
- Develop, configure and maintain document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
- Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.
Coordinate with other divisions in standardizing and optimizing the way data/information is stores and retrieved.
- Work with IT Project Directors, Managers and Business Analysts to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution. Examine requirements documents and create technical design documents, unit test, system test and implementation plans for small to complex projects.
- Maintain and administer Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis; as well as perform as the SharePoint Subject Matter Expert (SME). Provide technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment (understanding relationship with active directory, SQL, IIS,etc).
- Use judgment and creativity to design coding approach to meet requirements/specifications as provided by business analysts and software development managers.
- Maintain current industry knowledge of development concepts, best practices and procedures for
SharePoint (MOSS 2007) solutions.
Requirements:
- Strong understanding of MS SharePoint Architecture (MOSS 2007)
- CRM Development and Support experience preferred
- Development experience with Microsoft Visual Studio.NET, Microsoft SQL Server, InfoPath, Workflow, Visual SourceSafe, and SharePoint Designer
- Working knowledge of various web design/graphic design tools (Fireworks, Dreamweaver, Photoshop)
- Understanding of Software Development Life Cycle methods including Agile methodology
- Knowledge of personal computers, including Microsoft Word, Excel and Project applications
- Bachelor’s degree (preferably in Computer Science) or equivalent work experience
- Three to Five years’ experience working with SharePoint Platform(with recent experience using MOSS 2007) in an administrative capacity
- Expertise and experience with complex technical activities
- Excellent written and oral communication skills
- Strong interpersonal skills in a team-based development environment
- Technical creativity
CRM Developers (5) – Plantation, FL
The developer will support, modify, analyze and develop programming systems, including .NET and SQL applications, consult with users to identify current operating procedures and to clarify program objectives. The incumbent may be expected to write documentation to describe program development, logic, coding and corrections.
Responsibilities:
- Develop new and modify existing ASP.NET web sites.
- Develop new and modify existing .NET web services.
- Develop new and modify existing SQL queries and procedures.
- Develop new and modify existing MS CRM customizations.
- Provide ideas to improve and optimize current systems (code and logic).
- Optimize SQL and .NET code for peak performance.
- Review, assess and approve project development completed by other team members.
Requirements:
- In depth experience with Microsoft ASP.NET.
- In depth experience with Java Script.
- Experience with MS CRM.
- Experience with Microsoft SQL server.
- Must be able to meet with users and understand requirements in order to provide a quality product.
- Must possess strong logic and analytical skills in addition to excellent written and oral communication skills.
- Knowledge of Japanese and/or Chinese is a plus.
- Requires a Bachelor’s Degree in Computer Programming, MCSA, MCSE, MCDBA and/or MCSD certification preferred and a minimum of 5 years working experience as a Net Application Developer is required.
- C#, VB.NET, Classic ASP, SSRS, SharePoint, Great Plains and cold fusion is a plus.
Director of Security (1) – Plantation, FL
The responsibility of the incumbent is to administer, deploy and maintain network and security strategies throughout the entire enterprise. This includes configuration, coordination, documentation, control, security, and usage monitoring.
Responsibilities:
- Leads Network Security Staff
- Responsible for all data security and integrity company wide, i.e. Firewalls, proxy, security audits.
- Manage the security strategy of company Networks.
- Establishes proactive procedures to measure and maintain the integrity of data and system functionality.
- Ensures data integrity and compliance with security policies for all IT systems.
- Manages internal security audits and scans.
- Ensures that Patches and virus software are up to date.
- Maintains the integrity of the processing environment and ensures continuity with the corporate standards.
Requirements:
- Ability to demonstrate experience in leading/managing people assets.
- Demonstrated knowledge of Microsoft network operating systems, server and PC computer hardware and software.
- Must be a self-starter with initiative and enjoy working in a team environment.
- Proficiency with Firewalls and security management.
- Must possess strong analytical and organization skills, customer service focus and leadership skills.
- BA/BS degree in Computer Science or related field.
- 5 to 7 years’ experience in large network as well as on the job experience with IT security.
- CISA certification required.
QC/IT Tester I (1) – Plantation, FL
This individual performs all QA responsibilities within the IT department while. He/she will be expected to test all enhancements prior to being rolled-out into production unless otherwise stated by the CIO.
Responsibilities:
- Test all enhancements developed within the IT department and validate the enhancements adhered to IT policies and procedures.
- Analyzes user requirements, procedures and problems to automate or improve existing business process/application.
- Confers with personnel to analyze current operational procedures, identify problems and learn specific input and output requirements such as forms of data output, how data is to be summarized and formats for reporting.
- Writes detailed descriptions of test results that are both clear and easy to follow.
- Reviews system capabilities, workflow and scheduling limitations to determine if the requested functionality is possible within the existing applications/enhancements.
- Corrects system application errors after implementations.
- Assists Programmer in resolution of issues related to project specifications or programming.
- Directs and coordinates work of other project resources as required to meet project goals.
Requirements:
- Minimum three to five years of business experience working in or with an I.T. organization in a QA related role or program developer role. The following skills are recommended:
- Ability to plan, execute and control a project, establishing realistic estimates and reporting metrics.
- Excellent organizational skills with the ability to plan, organize, delegate and control work. Demonstrated ability to understand and balance technical issues/solutions.
- Excellent skills as a communicator and facilitator, both written and oral.
- Excellent presentation and meeting management skills.
- Strong skills in MS Office, MS Project or an equivalent project management tool, and workflow or data flow diagramming tools.
- Ability to estimate, plan, track, control costs, and provide status reporting.
- Excellent knowledge of a system development methodology, through all of its phases and deliverables.
- Ability to assess project risks and exposures; identify options and alternatives, make decisions, and implement corrective actions.
- At least 2 years of IT Project Manager experience, preferably within the Brokerage Industry.
- Experience in life cycle system testing.
- Automated testing and/or Microsoft CRM experience is a plus.
- A four-year degree or equivalent work experience is required.
- Experience with web-based applications, database query tools, MS suite of products and strong analytical skills required.
- Experience with web-based applications, database query tools, MS suite of products and strong analytical skills required.
- Brokerage related knowledge is preferred.
- While this position calls for traditional business hours, off-hour, night and weekend testing will be necessary on occasion.
- Other responsibilities include running queries to analyze date, generating reports to support and facilitate operational workflows, reviewing and reporting of system errors, and providing general support to users.
System Administrator (1) – IT Data Server Farm – Plantation, FL
Responsible for carrying out daily tasks related to Servers, Windows OS and TradeStation’s In House software. Also be responsible for Monitoring, Administering and Documenting the Server Farm Environment and Processes.
Responsibilities:
- Ensure that the Server Farm is operating properly
- Microsoft Cluster Operations
- Storage Array Operations
- Anti-Virus Deployment
- Time Synchronization
- Document Issues that occur and follow them to their resolution and document the resolution and root cause.
- Work with other teams to roll out new changes and troubleshoot existing ones.
- Software Upgrades
- Ability to Automate Software Upgrade Deployment
- Troubleshoot issues that arise with Upgrades
- Document and Track Upgrades
- Maintain Monitoring tools and Reporting
- Verify all Production Services are adequately monitored
- Windows Server 2003/2008
- Microsoft Clusters
- Server Hardware
- Storage Hardware
- Provide Reports showing Performance Trending of Systems
- Provide Reports showing User Loads
- Provide Reports showing Errors and Issues that occur
- Support the Server Farm during hours and includes an on call schedule which is after hours and weekends.
- When on call must be available 24 x 7
Requirements:
- Must be familiar with Windows Server OS
- Understand the workings of Group Policy
- Restore Domain Controller from Failure
- Create Scripts to automate administration
- Ability to communicate to others the internal workings of our Windows configuration
- Must have basic Networking Routing and Switching Knowledge
- Must have full knowledge of IP Addressing
- Must have full knowledge of IP Subnetting
- Must understand IP Routing and be familiar with IP Routing Protocols
- Must know how to use Packet Analyzer tools to troubleshoot connectivity issues
- Must have knowledge of HP Proliant Hardware
- Understand how to configure and manage iLO
- Understand how to manage HP Proliant Servers
- Must be able to work extra hours and weekends as needed
- Must have strong Organizational Skills
- Must be able to work independently and with a Team
- Must be able to communicate to a group
- 5-7 Years’ experience working in an Enterprise Server environment.
- MCITP or MCM Certification or higher from Microsoft
- Network+ or A+ certification or higher from COMPTIA
- Associates or Bachelor’s degree in MIS or Computer Science preferred
QA Escalation & Triage Support Engineers (3) – Plantation, FL
The incumbent will be responsible for triage and escalated support for all TradeStation applications. The position encompasses the creating of incident reports in our support ticket applications and TFS bug tracking systems. The position requires strong customer service and communication skills.
Responsibilities:
- Trouble shooting, documenting and following up on all support escalated incidents from any of our TradeStation applications.
- Management, analysis and creation of support incident reports.
- The incumbent will be trained as backup for our web API developer support desk.
Requirements:
- Must possess strong communication skills and be a team player that is assertive and goal-oriented, who can also work on repetitive tasks as needed to achieve those goals with limited supervision.
- One to three years supporting complex Client Server or web technologies, HTML 5, C#, java script and .Net based systems is required.
- Web base API support experience preferred.
- Associate or Bachelor’s degree in Computer Science or related field is required.
- Knowledge of Financial Markets is a plus.
Support/On-Boarding Web API Engineer (1) – Plantation, FL
The incumbent will be responsible for on-boarding new developers working on our Web API’s, guiding and providing support for our Web API certification program as well as post production support. The position encompasses the creation of detailed certification tests, setup of certification environment and sanity testing of Web API enhancements and documenting and following up on bugs reported by developers. The position also includes the development and usage of test applications or text fixtures using C# or other applicable programming language test framework such as FIT or Fitnesse.
Responsibilities:
- Jos responsibilities include on-boarding developers, guiding and support of developers during certification process as well as post deployment support for Web API developers.
- The position also requires documentation of certification processes and the setup of Web API environments.
Requirements:
- Must possess strong communication skills and be a team player that is assertive and goal-oriented, who can also work on repetitive tasks as needed to achieve those goals with limited supervision.
- Knowledge of web technologies, HTML 5, C#, java scrip and .NET based systems is required.
- Associate or Bachelor’s degree in Computer Science or related field is required.
- Knowledge of Financial Markets is a plus.
System Integration Testers (5) – Plantation, FL
The incumbent will be responsible for the testing applications built using the latest technologies as well as the testing of the trading and analytics aspects of the applications and backend components (for Data and Order Execution). The position encompasses the creation of detailed functional, performance, security and loan testing plans as well as the documentation and tracking of defects to completion using Team Foundation Server (TFS). The position also includes the development and usage of test applications or test fixtures using C# or other applicable programming language test framework such as FIT or Fitnesse.
Responsibilities:
- Testing of all code or configuration changes to the application; test plan creation and execution automated, performance, load and security tests.
- Defect tracking and post-production deployment validation of changes made to complex and multi-tier web and backend environment working closely with distributed Agile Development Teams in the US and abroad.
Requirements:
- Exhibit strong communication skills and be a team player that is assertive and goal-oriented who can also work on repetitive tasks as needed to achieve those goals with limited supervision.
- Knowledge of web technologies, HTML 5, C#, java scrip and .NET based systems is required.
- Bachelor’s degree in Computer Science or related field is required.
- Knowledge of Financial Markets is a plus.
Software Test Engineer/Web (1) – Plantation, FL
The candidate must be able to work in a fast paced environment with the Engineering, Marketing and IT departments to maintain and enhance our continuously evolving web sites. The incumbent will be responsible for daily maintenance and updates of the company web sites as well as the testing of complex .NET/SQL/CMS (SiteCore) based web applications which involve creating and executing detailed test plans as well as documenting and tracking defects through the software development life cycle.
Responsibilities:
- Must be able to work independently as well as work on team projects.
- Must be able to multi-task and possess strong communication, organizational and time management skills.
- Knowledge of brokerage/financial services systems a plus.
- Must have the ability to work on repetitive tasks as needed to achieve goals with minimal supervision.
Requirements:
- Bachelor’s degree in Computer Science or related science is required.
Qualified candidates must possess a broad based knowledge and application of HTML (5), ASP, .Net, C# and SQL.
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